Danish Speaking Technical Customer Support Specialist

Do you combine technical curiosity with fluent German? We're looking for a sharp, solutions-driven customer support specialist to assist German-speaking users of a leading global software and technology brand. Join our team Fully remote position based in Greece and become the go-to expert for customers across the DACH region.

Requirements

• Native or fluent Danish speaker (C1/C2 level); good English proficiency required
• Interest in technology, software, or digital services
• Previous customer service experience is an advantage but not required
• Strong communication and interpersonal skills
• Ability to work in a structured, target-driven environment
• Holder of an EU passport or valid work permit for Greece

Responsibilities

• Handle inbound inquiries from Danish-speaking customers via phone, email, and chat
• Troubleshoot software, account, and platform-related issues step by step
• Accurately log all interactions in the CRM system
• Escalate complex technical cases to the appropriate specialist team
• Maintain high customer satisfaction and first-contact resolution rates

What we offer

• Salary: €1,300 – €1,600 gross/month
• Performance bonus depending on project
• Comprehensive onboarding and product training from day one
• Career development and growth opportunities in a multicultural international team

Your Danish skills and technical mindset are exactly what we're looking for. Apply now and take your career to the next level!