Dutch Speaking Social Media & Community Support Specialist

Are you a Dutch speaker who thrives in fast-paced digital environments? We're looking for an enthusiastic support specialist to assist Dutch-speaking users of a globally recognised social media platform. Based in Athens, you'll be at the heart of online community support.

Requirements

• Native or near-native Dutch speaker (C1/C2); good English proficiency required
• Familiarity with major social media platforms and online communities
• Excellent written communication with strong attention to tone and detail
• Ability to handle sensitive topics with empathy and professionalism
• Holder of an EU passport or valid work permit for Greece

Responsibilities

• Assist Dutch-speaking users with account, privacy, content, and platform inquiries
• Review and respond to escalated support tickets in a timely manner
• Ensure responses align with platform guidelines and community standards
• Identify and escalate policy violations or urgent safety concerns
• Support users through complex cases requiring clear, empathetic communication

What we offer

• Salary: €1,300 – €1,600 gross/month
• Performance bonus depending on project
• Relocation package: flights covered, 4 weeks hotel accommodation, assistance with finding an apartment, real estate agent commission paid by us
• Work with a globally recognised tech brand
• Ongoing coaching, quality feedback, and career development

Ready to make a real difference for millions of users? Apply now and become part of something bigger!