Polish Speaking Content Moderation

Polish Speaking Digital Trust & Safety Specialist (Content Moderation)

Job Overview

We are seeking an analytical and culturally aware Polish Speaking Digital Trust & Safety Specialist to join a leading European service provider in Sofia, Bulgaria. Supporting a major international brand, you will play a critical role in evaluating user-generated content, back-office data, and digital advertisements. Your main objective is to safeguard the online community by ensuring platform policy compliance and mitigating digital risks.

Important Content Note: This role involves reviewing flagged online media and ads. Please be aware that the material under review can occasionally contain sensitive or graphic themes, including violence.

Location & Work Mode

• City: Sofia
• Country: Bulgaria
• Work Mode: On-site (Based full-time at a modern corporate facility alongside an international, multicultural team).

Your Role & Responsibilities

• Review and analyze user-generated back-office data, profiles, and active advertisements to ensure compliance with global platform safety guidelines.
• Take prompt, objective, and appropriate moderation actions on digital materials that violate corporate policies or present risk.
• Maintain a deep, continuously updated understanding of internal security protocols and safety policy amendments.
• Track and identify behavioral patterns to proactively signal potential platform abuse, spam networks, or coordinated violations.
• Justify and document content decisions with structured reasoning during regular internal quality assurance audits.

Your Qualifications

• Language Proficiency: Fluent in Polish (C1 level minimum) paired with a strong operational command of English (B2 level or higher).
• Cultural Competence: A strong familiarity with modern Polish pop culture, digital trends, and global current events.
• Core Competencies: Exceptional attention to detail, strong time-management skills, and the capacity to handle large volumes of data with shifting priorities.
• Critical Thinking: Strong analytical mindset with the emotional resilience required to objectively review sensitive or graphic online materials.
• Experience (Asset): Previous experience investigating digital fraud, spam, or platform safety violations is considered an asset.

Shifts & Working Hours

• Schedule: Full-time hours operating on a 24/7 rotational shift pattern (covering hours from 00:00 to 00:00, Monday to Sunday).

Salary, Bonuses & Benefits

• Salary Range: €1,500 – €1,700 Gross base per month (plus a welcome bonus of €1,400 – €1,600).
• Allowances: Monthly food allowance included.
• Health Coverage: Comprehensive private health insurance plan from day one.
• Onboarding: Fully paid initial professional training and continuous technical skill development.
• Career Growth: Long-term career progression paths inside an expansive engineering and digital trust network.

Relocation Support (For Candidates Outside Bulgaria)

• Travel Assistance: Coordinated airport pickup and inbound flight reimbursement up to 300 BGN (paid out with your first salary).
• Temporary Housing: 21 days of fully covered hotel accommodation in Sofia upon arrival.
• Housing Search: Dedicated company assistance to help you source and secure a permanent apartment.
• Relocation Bonus: A financial relocation bonus of €1,400 – €1,600 distributed across two separate monthly installments.