Dutch Speaking Customer Support Representative – Portugal

Dutch Speaking Customer Support Representative – Portugal

Role Introduction

Join our elite Benelux support team as a Dutch Speaking Customer Support Representative. Based in Portugal, you will play a critical role in maintaining customer loyalty by providing efficient and empathetic support. This position is ideal for those who value a collaborative work culture and are eager to leverage their Dutch language skills in a fast-paced, international setting.

Core Requirements

• Linguistic Mastery: Native or near-native Dutch (C1/C2); Professional English (B2).
• Legal Status: Must be an EU Citizen or have a valid work permit for Portugal.
• Tech Savvy: Comfortable with multi-tasking across different software platforms and digital tools.

Qualifications & Skills

• Strong organizational skills and attention to detail.
• Previous experience in a BPO or call center environment is a plus.
• A "can-do" attitude and a genuine desire to resolve customer issues.
• Cultural awareness and the ability to adapt communication styles to different users.

What We Offer & Relocation Package

• Arrival Package: Reimbursed airfare and airport transfer service.
• Accommodation: 2 to 4 weeks of complimentary hotel stay while you settle in.
• Relocation Buddy: A dedicated team member to help you find an apartment and integrate into the local culture.
• Wellness: Private medical and dental insurance from day one.
• Perks: Free language courses (Portuguese), monthly food allowance, and gym discounts.