Job Openings Croatian-Speaking Travel Support Agent – Athens or Remote, Greece

About the job Croatian-Speaking Travel Support Agent – Athens or Remote, Greece

Croatian-Speaking Travel Support Agent – Athens or Remote, Greece

Introduction

Workster is partnering with a major Outsourcing/BPO consultancy to hire Croatian-speaking Travel Support Agents. This role focuses on supporting partners of a leading accommodation platform. The position is based in Athens, but offers Remote options for residents of Greece or those willing to relocate.

Your Role

  • Inquiry Handling: Manage all incoming communications from partners and clients.
  • B2B Support: Act as the main point of contact for accommodation partners regarding room modifications, rates, and availability.
  • Platform Guidance: Assist partners in using extranet tools and other internal systems.
  • Information Management: Use specific tools and methods to provide accurate and complete information.
  • Quality Assurance: Ensure high levels of service and a positive experience for all partners.

Requirements

  • Language Skills: Native or fluent Croatian and a minimum B2 level in English (oral and written).
  • Skills: Ability to explain product/service details clearly and effectively.
  • Availability: Willingness to work in rotating shifts (mornings, afternoons, and weekends).
  • Tech Literacy: Tech-savvy with full proficiency in MS Office products.
  • Location: Must be a resident of Greece or able to relocate on short notice.

What is Offered

  • Contract: Full-time employment with a dynamic and creative team.
  • Compensation: Monthly salary 1200 eur/gross
  • Bonus: Performance bonus
  • Time Off: 25 days of annual leave
  • Allowances: Meal allowance provided.
  • Relocation Support:

    • Flight costs reimbursed.
    • Temporary accommodation provided for those moving from abroad.
  • Environment: Multicultural atmosphere in a sunny location close to the beach.
  • Work Model: Flexibility to Work Remotely from within Greece.

This role is ideal for Croatian speakers who enjoy the travel and hospitality industry and are looking for a career in Greece with the flexibility of remote work.