Czech Speaking Social Media Content Moderator

Czech Speaking Social Media Content Moderator

Job Overview

We are seeking a detail-oriented Czech Speaking Social Media Content Moderator to join a leading global BPO consultancy in Lisbon, Portugal. In this role, you will support a major social media giant by monitoring and evaluating user-generated content and advertisements for the Czech market. Your primary focus will be to ensure a safe online environment by making policy-based decisions regarding reported material.

Location

• City: Lisbon
• Country: Portugal

Your Role & Responsibilities

• Thoroughly examine reported user-generated content—including images, videos, text, and advertisements—to ensure compliance with legal standards and platform policies.
• Evaluate advertisements to verify they meet legal regulations and remain free from misleading, inappropriate, or harmful material.
• Utilize internal specialized tools and resources to investigate reported platform violations, verify claims, and execute corrective actions.
• Maintain detailed, accurate records of all moderation activities and compile reports on findings to help identify emerging trends or safety patterns.
• Collaborate closely with internal legal and compliance teams to resolve complex cases and support future policy improvements.
• Adapt quickly to updates in legal regulations and platform guidelines to maintain highly effective moderation standards.

Your Qualifications

• Language Proficiency: Native-level fluency in Czech with a strong command of English (B2 level).
• Decision-making: Proven ability to make objective, rule-based decisions firmly aligned with established policies and guidelines.
• Resilience: Emotional resilience and the ability to handle potentially stressful or sensitive digital content.
• Teamwork: Highly adaptable and able to thrive within a dynamic, structured, and team-focused corporate environment.
• Attributes: A proactive attitude with a passion for helping the online community and delivering high-quality results.

Shifts & Working Hours

• Schedule: Full-time, 8 hours per day, 5 days per week.
• Shift Patterns: Operational schedule runs on weekly rotating shifts covering a 24/7 timeline (Monday to Sunday) to support ongoing line operating hours.

Salary, Bonuses & Benefits

• Base Salary Options: * €1,068.67 Gross per month (with company-provided room included).
  • €1,270.50 Gross per month (without company-provided room).
• Contract: 12-month temporary contract, transitioning to permanent after 2 years.
• Training: Comprehensive initial training of approximately 15 working days (compensated at 50%).
• Health & Wellness: Private health insurance coverage.
• Perks & Paid Time Off: * 22 days of annual leave.
  • Access to free Portuguese language classes.
  • Corporate-organized social perks like water sports activities, soft trekking, and team-building events.

Relocation Support

• Complete relocation package including flight cost reimbursement.
• For candidates selecting the accommodation salary option, permanent room placement is fully provided and coordinated by dedicated internal support teams.