About the job German-Speaking Inbound Sales Specialist
German-Speaking Inbound Sales Specialist
Location: Burgas, Bulgaria Language: German (fluent) + English Employment Type: Full-time, On-site
About the Role
We are looking for a motivated and customer-focused German-Speaking Inbound Sales Specialist to join a dynamic international team based in Burgas, on Bulgaria's beautiful Black Sea Coast. In this role, you will be the first point of contact for German-speaking customers, resolving their queries while identifying opportunities to enhance their experience through upselling and cross-selling.
Key Responsibilities
- Handle inbound customer calls related to account management, billing inquiries, service upgrades, and general support
- Resolve customer concerns in a professional, efficient, and empathetic manner
- Identify upselling and cross-selling opportunities once customer needs have been addressed
- Consistently meet and exceed individual sales and performance targets
- Maintain high levels of customer satisfaction throughout every interaction
Requirements
- Fluent German (C1/C2 level) — spoken and written
- Communicative level of English
- Strong communication and active listening skills
- Sales-oriented mindset with a proactive attitude
- Ability to work in a fast-paced, target-driven environment
- Previous experience in customer service or sales is an advantage but not required
What's on Offer
- Competitive base salary + performance-based sales commissions
- Relocation support to Burgas
- Comprehensive paid training
- Career growth opportunities within an international company
- A vibrant work environment in a coastal city
Eligibility Notice
This position is based in Burgas, Bulgaria (EU member state). We can only consider applicants who are EU/EEA citizens or candidates who already hold a valid work permit for Bulgaria. Applications from candidates requiring visa sponsorship cannot be processed.