German Speaking Insurance Customer Support Specialist

Are you a German speaker with an interest in insurance or financial services? We're offering a fully remote position supporting German-speaking customers of a leading insurance provider — work from home anywhere in Greece.

Requirements

• Native or fluent German speaker (C1/C2 level); good English proficiency required
• Interest in insurance, financial products, or risk management
• Previous customer service experience is an advantage but not required
• Strong communication and interpersonal skills
• Ability to work in a structured, target-driven environment
• Holder of an EU passport or valid work permit for Greece

Responsibilities

• Assist German-speaking customers with policy queries, claims, and account management
• Provide clear explanations of insurance products and coverage
• Process customer requests accurately and within agreed service levels
• Escalate complex claims or complaints to specialist teams
• Maintain a high standard of data accuracy in all records

What we offer

• Salary: €1,300 – €1,400 gross/month
• Performance bonus depending on project
• Comprehensive onboarding and product training from day one
• Career development and growth opportunities in a multicultural international team

Your German skills and customer focus are a perfect match. Apply today and join our growing team!