Customer Service Executive (Tank Operations) - Malaysia

As Freight Forwarder you are part of the customer service team that is occupied with the acceptance and coordination of all customer orders and its related activities.

You are the first point of contact for customers with regards to orders, documents, invoices, etc. You will be responsible for your customer orders from A (acceptance) to Z (invoicing).

At Katoen Natie Tank Operations, we arrange shipments around the world, so you will be in contact with customers, suppliers and agents from different countries and cultures.

Besides the day to day operations, you will also take on the role as admin support. On a daily this means, updated our internal system where needed, assist in sales and purchase by requesting and saving rates,

Preferably, you have knowledge of forwarding / logistics and of relevant documents being used in the international logistics (CMR, B/L, DGD, customs document,). Working knowledge of international transport of hazardous goods is a bonus (IMDG, ADR, ) but not a must.

You have strong verbal and written communicational skills and have a good knowledge (verbal and written) of English. Mandarin, Korean or Hindi is a plus.

Your profile

• customer oriented
• proactive and can tackle problems when they arise
• accurate and stress resistant
• can work independently, but you are also a teamplayer
• maintain an open communication with all stakeholders
• a good knowledge of MS office: Outlook, Excel, Word,
• eager to learn
• willing to travel to Singapore 1 day per week + 2 to 3 weeks during on boarding training

Required experience; Minimum 1 year

We offer

• A challenging position within a dynamic and successful MNC
• An exciting job in a leading dynamic company with no-nonsense culture
• A job with high responsibility and lots of variety