About the job Country Manager: Thailand Territory (Open to all Nationals)
Hiring Position: Country Manager: Thailand Territory (Open to all Nationals)
Working Condition: Hybrid: 4 Days in Office + Domestic Travel
Location: Thailand
Pay Rate: THB 200000 to THB 250000 + Monthly Commission
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About the Opportunity:
Our client is seeking a Country Manager for Thailand, based in Phuket or Bangkok. The primary focus is on driving revenue growth, developing a strong team, and ensuring top-tier customer experiences. The role requires creating and executing a strategic vision that aligns with company objectives, managing service delivery, and fostering new business opportunities.
Key Responsibilities:
- Lead and manage the Thailand team to ensure high-quality service for key accounts and customers.
- Develop and implement customer service standards to minimize complaints and improve satisfaction.
- Drive sales of in-destination products, develop new business partnerships, and grow existing ones.
- Coordinate with regional teams to support local sales efforts and improve conversion rates.
- Oversee hotel contracting and ensure the best rates for customers.
- Act as the primary company representative in legal and fiscal matters with government authorities.
- Manage financial responsibilities, including overseeing accounts payable and supplier payments.
- Develop and implement standard operating procedures (SOPs) to ensure operational consistency and compliance.
Key Leadership Competencies:
- Exemplify the company's values in behavior and performance.
- Provide clear and timely feedback, and support the professional development of team members.
- Analyze financial reports and develop strategies to improve business results.
- Foster a supportive and collaborative team environment.
- Communicate effectively and set clear expectations for team performance.
- Resolve conflicts constructively and maintain team motivation.
About You:
- Bachelor's degree in Travel, Tourism, Hospitality, Business Administration, or a related field; advanced degrees are a plus.
- Minimum of 5 years in middle or senior management, preferably in travel, tourism, or hospitality.
- Fluent in English, with proficiency in the local language considered an advantage.
This position offers an exciting opportunity to lead and grow within a dynamic, global company known for its commitment to customer satisfaction and responsible travel practices.