Retail Credit Analyst Manager (180 - 200K+)

Our client is a fun, fast-growing fintech company with lofty ambitions. Starting with instant e-commerce financing, their goal is to disrupt unsecured lending in Southeast Asia, one of the world's fastest-growing economic regions. Their flagship product integrates with merchant checkouts to qualify e-commerce buyers for instant purchase financing at rates significantly lower than those offered by consumer finance companies. They achieve this by leveraging breakthrough technology and science to unlock unprecedented insights about credit risk and fraud from multiple data sources, including phone, social networks, telco, financial, and location data.

As one of the fastest-growing fintech companies in SEA, our client has raised over US$100 million in VC funding from top investors and has won multiple awards, including being named one of the top 100 fintech companies globally, the #1 fintech startup in SEA, and one of Google's top 30 global startups.

Job Responsibilities:

Team Management:

• Lead and manage a team of credit analysts, ensuring KPIs are met:
  • Achieve processing volume within SLA.
  • Maintain quality scores within SLA.
  • Schedule the credit analyst team to ensure adequate coverage every day.
  • Ensure adherence to defined SOPs and processes.
  • Train and monitor new hires, ensuring they can perform their duties effectively.
  • Provide coaching and support to the team as needed.

Credit Approval:

• Perform credit analysis for new applicants:
  • Conduct KYC checks and other required assessments.
  • Evaluate applicants' creditworthiness and make final application decisions.
  • Utilize past experience and expertise to offer insights into related business areas.

Qualifications:

• Degree in any major from a reputable university.
• 2-3 years of experience as a Credit Analyst or KYC Team Leader in the financial industry.
• Proficiency in analyzing customer identification profiles.
• Skilled in MS Office (Word, Excel, PowerPoint) and G Suite.
• Excellent communication and leadership abilities.
• Strong command of English, both written and spoken.
• Willingness to work on a shifting schedule, including weekends and public holidays.