HIRING POSITION: IMPLEMENTATION CONSULTANT

WORKING CONDITION: HYBRID

LOCATION: CENTRAL REGION

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Responsibilities :

• Own the assigned implementation work packages throughout the project.
• Work with the Project Manager to build a delivery project plan that delivers to the clients timelines and stays in budget.
• Identify and document project issues, suggest and own corrective actions, escalating at the appropriate stage and as required.
• Understand client requirements whilst offering solutions in line with the software capability plus offering best practice options.
• Take responsibility, in conjunction with the Project Manager, for the scheduling of visits to support the successful delivery of the required project activities in line with the project plan.
• Lead internal and client workshops to ensure thorough analysis and understanding of client business processes and requirements, evidenced through the production of process maps and solution design documentation.
• Present to clients the Fast React software, demonstrating a strong understanding of the client and industry issues it helps to solve, and bringing the solution to life.
• Provide detailed client training schedules considering all delegates capabilities and gain training signoff as part of the overall project signoff.
• Successfully deliver client training on the Fast React software, demonstrating a logical approach, focussing on the clients business processes, utilising terminology relevant to the client and industry, being sensitive at all stages to different learning styles
• Provide support to the client during both the User Acceptance and Go Live phases of the project guiding them through the recommended process and sign-off stages.
• Ensure that software modifications and bugs reported by clients or discovered during implementation are logged onto the appropriate systems, and resolved in a timely manner to ensure on time project delivery.

Qualifications :

• Experience (2yrs+) of client-facing workshops and process analysis and improvement.
• Proficient in spoken English.
• Ability to produce excellent client-facing materials covering solution design, technical requirements and training materials.
• Experience of PLM / supply chain planning / ERP / Shop Floor systems
• Experience in the fashion / garment / textiles / footwear industry as a manager of Production, Planning & Control (PPC), Sales, Merchandising, Production, Supply Chain or IT
• Experience of SaaS Delivery
• Basic understanding and scripting to administer SQL Databases
• Basic understanding of IIS Configuration
• Logical approach to tasks and problem solving.
• Self-motivated and capabe of working alone, or as part of a small team.