About the job HR Manager (F&B)
People Manager Digital Transformation Leader
Location: Bangkok, Thailand
Reports to: Chief People Officer (CPO)
Job Summary:
An experienced and energetic People Manager is sought to lead the full spectrum of human resources functions while spearheading the organizations digital transformation journey. This role requires a strategic and hands-on leader who is deeply aligned with core values, passionate about developing people, and skilled at building modern, multi-generational teams. Key responsibilities include HR strategy, workforce planning, talent acquisition, performance management, employee engagement, compensation & benefits, and compliance. The successful candidate will serve as a strategic partner and operational driver in shaping a high-performing, future-ready organization.
Key Responsibilities:
Strategic HR Leadership
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Design and implement HR strategies that align with the companys digital and business growth objectives.
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Collaborate with executive leadership to translate organizational goals into actionable people plans.
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Define and track HR KPIs; apply digital tools and analytics to optimize workforce performance and engagement.
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Monitor labor market trends, especially for emerging talent segments, and recommend forward-looking HR initiatives.
HR Operations & Compliance
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Oversee all HR operations including recruitment, onboarding, payroll, benefits, digital performance management, employee records, and policy enforcement.
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Ensure compliance with Thai labor laws, tax regulations, social security, and occupational safety standards.
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Maintain audit-ready records and a digital-first HRIS environment.
Talent Acquisition & Workforce Planning
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Lead full-cycle recruitment using modern digital platforms to attract top-tier, tech-savvy talent.
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Plan workforce needs aligned with business expansion and succession readiness.
Compensation & Benefits
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Design and manage competitive compensation and benefits frameworks based on market data.
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Administer payroll and ensure policy compliance with internal and regulatory standards.
Performance Management
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Drive performance management processes, using KPI-based and digital appraisal systems.
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Partner with leaders on performance coaching, recognition, and continuous improvement initiatives.
Learning & Development
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Establish company-wide learning strategies focused on digital skills, leadership development, and continuous learning.
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Organize internal and external training, mentoring, and cross-functional development programs.
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Measure training effectiveness and adapt programs based on outcomes and employee feedback.
Employee Relations & Culture
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Serve as a trusted advisor on employee relations, grievance handling, and disciplinary matters.
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Lead initiatives to foster an inclusive, values-based, and innovation-driven workplace culture.
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Oversee employee engagement programs, communication strategies, and policy rollouts.
Talent Management & Succession Planning
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Identify high-potential individuals and manage development pathways for key roles.
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Implement succession planning strategies to ensure organizational continuity and leadership readiness.
HR Reporting & Analytics
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Develop and present reports and dashboards on recruitment, retention, performance, and training.
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Use data insights to guide HR strategies and support executive decision-making.
Qualifications:
Education:
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Bachelors degree or higher in Human Resources, Business Administration, or related fields.
Experience:
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6-10 years in HR management, with at least 3 years in a leadership capacity.
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Experience in digital HR transformation, multi-business operations (F&B, retail preferred), and working with Gen Z and Millennial talent.
Technical Skills:
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Deep knowledge of Thai labor law, HR compliance, compensation, and organizational development.
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Proficient in HRIS, payroll systems, and tools such as Microsoft Office, Google Workspace, Teams, Slack, or Asana.
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Familiarity with digital recruitment, performance tools, and ESG, ISO, KPI, or SOP frameworks.
Soft Skills:
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Strategic thinker with strong execution ability.
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Exceptional leadership, communication, and stakeholder management skills.
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Adaptable, solution-oriented, and people-centric.
Language:
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Fluent in Thai and English (both written and spoken).