Customer Success Associate - Leading Tech Company

Position: Customer Success Associate - Leading Tech Company

We are looking for an energetic Customer Success Associate to help
and support the business. As part of the company, you will be responsible
for interacting directly with customers to resolve issues, answer
questions, and provide support.
You will be working with a close-knit team of talented professionals,
supporting company goals and driving growth.

Responsibilities

• Providing customers with product training or support during their
  subscription term
• Listening to customers needs and providing solutions that meet those needs
• Identifying potential problems with customers accounts and communicating
  with them to resolve issues
• Coordinating with other departments such as engineering, marketing, and
  sales to ensure that customers needs are met
• Interacting with customers via phone calls, emails, web chats, or text
  messages to answer questions about products or services
• Helping customers make informed decisions about their purchases by
• providing information about pricing, terms and conditions, and other details
  about products or services

Job Highlights

• Outstanding commission and benefits (15 days annual leave + Abroad Outing Trips)
• International & diverse work environment

For more info, please contact Jakrapat W. (Plus) at 099-251-4159 or jakrapat.w@info-kateworthington.com