Assistant Floor Manager

Job Overview:

As an Assistant Floor Manager, you will play a pivotal role in supporting the smooth operation of our daily activities. The ideal candidate will have strong leadership skills, excellent communication abilities, and a keen eye for detail. If you are enthusiastic about creating a positive customer experience and have a passion for team collaboration, we invite you to apply.

Responsibilities:

1. Team Leadership:
   • Assist the Floor Manager in leading and supervising the floor team.
   • Provide guidance and support to team members, fostering a positive and productive work environment.
   • Conduct training sessions for new hires and ongoing coaching for existing staff.
2. Customer Service:
   • Ensure a high level of customer satisfaction by addressing customer inquiries and concerns.
   • Monitor and maintain standards for customer service excellence on the floor.
3. Inventory Management:
   • Assist in managing inventory levels and restocking merchandise as needed.
   • Conduct regular stock checks and report any discrepancies to the Floor Manager.
4. Operational Efficiency:
   • Collaborate with the Floor Manager to implement and enforce operational policies and procedures.
   • Monitor and optimize floor layouts to enhance efficiency and customer flow.
5. Sales Support:
   • Support sales initiatives and promotions to drive revenue.
   • Analyze sales data and provide insights to improve performance.

Requirements:

1. Proven experience in a supervisory or assistant management role, preferably in a retail or customer service setting.
2. Strong leadership and interpersonal skills.
3. Excellent communication and problem-solving abilities.
4. Ability to work collaboratively with a diverse team.
5. Detail-oriented with a focus on maintaining high standards.
6. Knowledge of inventory management practices.
7. Flexibility to work evenings, weekends, and holidays as needed.