About the job Senior Manager – Human Resources
Department : People & Culture
Reports to : General Manager – Human Resources
Role Introduction
Reporting to the General Manager – Human Resources, the Senior Manager – Human Resources plays a key role in supporting the establishment and ongoing operation of the HR function at Kai Tak Sports Park. The role is responsible for end‑to‑end HR operations, including Talent Acquisition, Compensation & Benefits, HRIS, and Casual Staffing, ensuring efficient and compliant delivery across the employee lifecycle.
This position requires a seasoned HR professional who can operate with a high degree of autonomy, partner effectively with the business, and support organisational growth through sound HR practices and workforce solutions.
Key Responsibilities
- Provide leadership and oversight for end‑to‑end HR operations, including Talent Acquisition, Compensation & Benefits, HRIS, and Casual Staffing, ensuring consistent, compliant, and high‑quality service delivery across the employee lifecycle.
- Lead recruitment and workforce planning activities, partnering with business leaders to support organisational and event‑driven staffing requirements through effective sourcing, selection, onboarding, and workforce deployment.
- Oversee the planning, coordination, and management of casual staffing to ensure operational readiness, scalability, and compliance with employment requirements.
- Establish, review, and continuously enhance HR policies, guidelines, and operational processes to support business growth, efficiency, and governance.
- Act as a trusted HR advisor to line managers, providing professional guidance on employee relations, performance management, disciplinary matters, and policy interpretation.
- Manage relationships with external service providers and vendors for employee benefits, including MPF, medical, dental, and insurance programs, ensuring service quality and cost effectiveness.
- Lead the implementation, optimisation, and governance of the Human Resources Management System, ensuring data integrity, effective reporting, and system adoption across the organisation.
- Oversee payroll coordination and HR data accuracy, ensuring compliance with statutory, regulatory, and internal control requirements.
- Prepare and analyse HR management reports, workforce data, and insights to support informed decision‑making by senior management.
- Lead, coach, and develop HR team members, fostering collaboration, capability building, and a high‑performance culture.
- Collaborate closely with internal stakeholders and external partners to deliver integrated HR solutions aligned with organisational priorities.
- Ensure all HR activities comply with local employment legislation, company policies, and governance standards.
Requirements
- Bachelors degree in Human Resources, Business Administration, or a related discipline; professional HR qualifications (e.g. CIPD, SHRM) are an advantage.
- Minimum 8–10 years of broad HR generalist experience, with demonstrated experience operating at a senior or managerial level within complex organisations.
- Solid knowledge of Hong Kong employment legislation, HR best practices, and statutory compliance requirements.
- Proven capability to lead HR operations independently, exercising sound judgment and prioritisation in a fast‑paced, dynamic environment.
- Strong experience in recruitment, workforce planning, and staffing operations, including exposure to casual or event‑based workforce models.
- Demonstrated ability to act as a credible HR advisor to management, handling employee relations matters with professionalism, discretion, and consistency.
- Hands‑on experience with HR systems and data management, such as Workday, SAP, Oracle, or similar platforms, including reporting and data analysis.
- Strong analytical, organisational, and problem‑solving skills, with the ability to translate data and insights into practical HR solutions.
- Well‑developed stakeholder management skills, with the ability to collaborate effectively across functions and levels of the organisation.
- High level of proficiency in Microsoft Office applications, particularly Excel; experience with HR reporting tools is an advantage.
- Strong communication skills with good command of spoken and written English, Cantonese, and Putonghua.
- Candidate with less experience will be considered for the position of Manager - Human Resources.
Full-time
Personal & Application Information
We are an equal opportunity employer. Data collected will be treated in strict confidence and used for recruitment purpose only. Applicants who are not invited for interviews within 8 weeks may consider their applications unsuccessful.