About the job Administrator - Food & Beverage
Department: Food & Beverage
Reports to: Manager - F&B Office
Role Introduction
The Administrator - Food & Beverage is responsible for the efficient management of administrative tasks within the Food & Beverage department. This role involves coordinating operations, maintaining schedules, processing orders, and enhancing coordination within the food and beverage operations, particularly during high-demand events such as Rugby Sevens, concerts, and sports events.
Key Responsibilities
- Provide comprehensive administrative support to the supervisor(s) and team, including scheduling meetings, managing correspondence, and preparing reports.
- Support budget management by tracking expenses, processing invoices, and assisting with financial reporting.
- Help plan and coordinate special events, catering services, and menu planning in collaboration with the culinary team.
- Assist in monitoring inventory levels, placing orders with suppliers, and maintaining accurate stock records.
- Assist in addressing customer inquiries and complaints in a professional manner, ensuring high levels of satisfaction.
- Collaborate with internal and external stakeholders for meal arrangements.
- Manage the system to generate Event Orders and reports, ensure data accuracy in the system.
- Manage corporate boxes order during events, liaising with clients on menu requirements and changes, coordinating with the kitchen on deliveries, and inputting all information into the Momentous System.
- Assist in planning and executing banquet services, including menu development, printing of menu cards and signage, ensuring seamless event execution and elevated guest experiences.
- Support pre/post event administration including casual staffing arrangements, uniform arrangements, etc.
- Work closely with kitchen staff, service teams, and other departments to foster a collaborative work environment.
- Perform other ad-hoc duties as required.
Requirements
- Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
- Minimum of 3 years of experience in food and beverage operations, with a focus on cost management and financial oversight.
- Strong analytical skills with the ability to interpret financial data and make informed decisions.
- Excellent verbal and written communication skills to effectively convey financial or non-financial information and collaborate with team members and suppliers.
- High level of attention to detail and accuracy in financial reporting and data management.
- Proficient in Microsoft Office Suite, particularly Excel, and experience with inventory management software.
- Ability to work collaboratively in a team environment while also demonstrating independent decision-making skills.
- May require flexible hours, including evenings and weekends.
Full-time
Personal & Application Information
We are an equal opportunity employer. Data collected will be treated in strict confidence and used for recruitment purpose only. Applicants who are not invited for interviews within 4 weeks may consider their applications unsuccessful.