Transport Operations Coordinator (運輸操作協調員)

Department : Safety & Security

Reports to : Traffic & Transport Manager

Role Introduction

The incumbent will be responsible for assisting the Traffic and Transport Manager in the operation and monitoring of the crowd management plan, all traffic and transport and carpark related system/services, to ensure users experience throughout their stay in Kai Tak Sports Park, including day to day and for events.

Key Responsibilities

• Collaborate with transport service partners to administering related documentation and procedures.
• Oversee the management of the vehicle fleet, which includes vehicle registration, fuel card administration, toll services, cleaning operations, and allocation of company parking.
• Engage and coordinate with governmental agencies to secure transport related licenses
• Coordinate with all internal stakeholders on all traffic related issues including road network diversion, logistic issues pertaining to loading, unloading and the efficient use of the carparks within the park
• Contribute to the research and procurement of transport related services, including but not limited to vehicle leasing, maintenance, and repair solutions.
• Support investigations related to vehicle accidents and assist in processing carpark damage claims.
• Maintain comprehensive records and databases pertaining to all traffic and transport related activities.
• Perform other ad-hoc tasks as assigned by the Traffic and Transport Manager.

Requirements

• Associate degree or above education level, ideally with at least two years of relevant experience in carpark operations or vehicle fleet management.
• Holder of a Security Personnel Permit.
• A team player with good interpersonal and communication skills.
• Detail-minded, able to work independently and under pressure.
• Good command of both written and spoken English and Chinese.
• Strong skills in MS Office applications are preferred, and familiarity with basic vehicle maintenance is in advantage.
• Readiness to work on shift on event days, weekends and public holidays.
• Recent graduates or individuals with less experience or qualifications may be considered for the role of Transport Operations Assistant.

主要職責:

• 與運輸服務合作伙伴合作，管理相關文檔及程序。
• 監督車輛車隊管理，包括車輛註冊、燃油卡打理、收費服務、清潔操作以及公司泊車車位分配。
• 與政府機構溝通協調，以確保獲得運輸相關的許可證。
• 與內部部門協調處理所有交通相關的問題，包括道路網絡改道、裝卸相關的物流問題，以及高效使用園區內的停車場。
• 參與運輸相關服務的研究及採購，包括但不限於車輛租賃、維護和維修解決方案等。
• 協助與車輛事故相關的調查，及協助處理停車場損壞索賠。
• 維護與所有交通和運輸相關活動有關的全面記錄及數據庫。
• 執行上司分配的其他任務。

入職要求:

• 具有副學士學位或以上學歷，並有至少兩年停車場運營或車隊管理相關經驗者優先考慮。
• 持有保安人員許可證。
• 具備良好的人際關係和溝通技巧的團隊合作者。
• 注重細節，能夠獨立並在壓力下工作。
• 良好的英語和中文書寫及口語能力。
• 熟練使用MS Office應用程式者優先，對基本車輛維護有認識者更具優勢。
• 願意在活動日、週末和公共假期輪班工作。
• 畢業生或經驗較少或資歷較低的人士可考慮擔任運輸操作助理職位。

Full-time

Personal & Application Information

We are an equal opportunity employer. Data collected will be treated in strict confidence and used for recruitment purpose only. Applicants who are not invited for interviews within 8 weeks may consider their applications.