Casual Staffing Administrator (Event Operations)

Department : Event Operations

Reports to : Assistant Manager - Guest Services

Role Introduction

Reporting to the Assistant Manager - Guest Services, the role of Casual Staffing Administrator is to support the Casual Staffing team in managing a high volume of casual workers for various positions within our organisation. Your primary focus will be on the execution of casual staffing in the areas of contract whilst being a major contributor to the overall operational delivery of the Event Staffing Program Area at Kai Tak Sports Park. This is an event-based operational role. Onsite support is key to the delivery of the services this role is responsible for delivering.

Key Responsibilities

• Perform daily operations, such as rostering, timesheet management, attendance checking etc;
• Maintain a comprehensive record of casual staff attendance, including check-ins/outs and mealtime;
• Assist Senior Manager(s) in assessing manpower needs and managing costs;
• Coordinate with external staffing agencies for manpower planning and training initiatives;
• Scheduling casual staffing including create and manage work schedules, ensure adequate staffing levels based on demand and communicate shift changes and updates to staff;
• Managing the end-to-end invoice processing cycle, ensuring accuracy and timeliness in the handling of vendor invoices;
• Oversee the uniform inventory, procurement, distribution, and maintenance processes within the organisation;
• Prepare regular reports and metrics on manpower cost;
• Maintain related systems and monitor agencies' performance;
• Assist the casual staffing team in attracting, recruiting, and retaining the casual workforce for the organisation;
• Collaborate closely with event operations teams to understand staffing demands and ensure adequate coverage of casual workers;
• Act as a brand ambassador and promote the organisation's values and culture to candidates throughout the events;
• Participate in career fairs, industry events, and networking activities to build a strong talent network and promote the organisation's casual employment opportunities.

Requirements

• Higher Diploma in Human Resources, Business Administration, Hospitality or a related field (or equivalent experience);
• Minimum 3 years experiences in Event Operations, Hospitality or HR gained from operations field
• Experience in a casual labour or seasonal staffing environment;
• Well versed with Hong Kong Employment Ordinance and regulations;
• Good communication and interpersonal skills, well-organized, fast paced, and flexible at work;
• A team player with proactive, detail and result oriented mindset, fast learner, able to work independently; solid skills on talent recruitment and development;
• Proficient in MS Office including Word, Excel, PowerPoint, and Chinese Word Processing;
• Excellent command of written and spoken English and Chinese, and Mandarin is a plus;
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities;
• Ability to work extended and/or irregular hours that may vary due to functions, including day, evening, weekends, and holidays as needed.

Full-time

Personal & Application Information

We are an equal opportunity employer. Data collected will be treated in strict confidence and used for recruitment purpose only. Applicants who are not invited for interviews within 8 weeks may consider their applications.