Supervisor - Stewarding (主管 - 管事部)

Department : Stewarding

Reports to : Manager - Stewarding

Role Introduction

To support the Manager - Stewarding to oversee the stewarding department and ensuring efficient operations related to cleaning, storing, and accounting for a large inventory of chinaware, glassware, and buffetware. He/she needs to ensure the cleaners are providing excellent cleaning, hygiene and maintenance services throughout all kitchen areas, receiving area and concessions according established standards. He/She needs to collaborate closely with other departments to support the overall catering operations of the Main Stadium.

Key Responsibilities

• Leading the team to perform regular cleaning and maintenance functions throughout Kai Tak Sports Park.
• Overseeing the work of overnight team for deep cleaning in back-of-the-house of kitchen areas, receiving area and concessions.
• Ensuring proper use and maintenance of chemicals, tools and equipment and that the services provided meeting all health and safety-related regulations and the KTSPs sanitation standards.
• Maintaining effective communication within stewarding and other departments.
• Maintaining a daily log showing assignments and notation on repair & maintenance items and special cleaning requirements that should be brought to the attention of the manager.
• Reporting any maintenance deficiencies to concerned departments and calling for Assets & Facilities Department as required.
• Implementing the preventive cleaning programs for the kitchen area, receiving and garbage chamber; keeping proper records and files on all maintenance equipment.
• Controlling all equipment and supplies issuance and returns.
• Maintaining PAR stock for all cleaning supplies.
• Conducting daily inspection ensuring that all equipment is always maintained in good working condition.
• Taking inventory of all chemicals, supplies and equipment monthly according to the established guidelines.
• Account for and maintain a large inventory of chinaware, glassware, and buffetware.
• Conduct quarterly/annual inventory
• Implement inventory control measures and training to ensure accurate tracking, minimize breakage, and prevent loss.
• Co-ordinating the scheduling of part-time staff according to operational needs.
• Orienting, coaching and training newly employed cleaner ensuring that they understand the codes of practices and managements expectations; supervising them to ensure that they complete the jobs on time and in line with established standards.
• Monitoring staffs attendance to ensure their punctuality.
• Maintaining a positive team atmosphere among team members.
• Motivating the team member to achieve a higher level of performance.
• Leading and recording all pest control monthly services and ad-hoc cases and report to manager
• Handling the operating equipment requisition requests from service team / culinary team.
• Communicating with banquet chefs / service team for all the events operating equipment and prepare in advance.
• Ensure compliance with food safety regulations, including HACCP, ISO22000 and local regulatory standards.
• Perform any other related duties as and when assigned by superior.
• Overnight shift is required due to operation needs.
• Positive attitude for the daily job task and even facing huge changes.

Requirements

• At least 2 years relevant experience as stewarding supervisor position in F&B industries, with experience in similar position is a definite advantage.
• Good Hygiene knowledge.
• Knowledge in operating dishwashing, potwashing and cleaning machines.
• Knowledge on chemical usage.
• Good communication skills with colleagues.
• Creative and innovative.
• Intense passion for service excellence and high service standards.
• Flexibility to work in a fast-paced, dynamic environment.

主要職責:

• 帶領團隊在啟德體育園內進行定期清潔和維護工作。
• 監督夜班團隊在所有廚房、收貨部和埸館美食站進行深度清潔。
• 確保正確使用和維護化學品、工具和設備，並確保所提供的服務符合所有健康和安全相關的法規以及KTSP的衛生標準。
• 維持與管事部和其他部門的溝通。
• 維持每日日誌，記錄分配的任務以及需要部門主管注意的維修事項和特殊清潔要求。
• 向相關部門報告任何維修缺陷，並根據需要呼叫資產與設施部。
• 實施廚房、收貨部和垃圾房的預防性清潔計劃；保持所有維修設備的記錄。
• 控制所有設備和日常用品的發放和退還。
• 維持所有清潔用品的PAR庫存。
• 進行每日檢查，確保所有設備始終保持良好工作狀態。
• 根據既定指南，每月盤點所有化學品、用品和設備。
• 負責和維護大量瓷器、玻璃器皿和自助餐具的庫存。
• 進行季度/年度盤點。
• 實施庫存控制措施和培訓，以確保準確跟踪，減少破損並防止丟失。
• 根據運營需要協調兼職員工的排班。
• 指導、培訓和培訓新聘用的員工，確保他們了解操作規範和管理層的期望；監督他們按時完成工作並符合既定標準。
• 監控員工的出勤情況。
• 在團隊成員之間保持積極的團隊氛圍。
• 激勵團隊成員達到更高的表現水平。
• 領導和記錄每天的害蟲控制服務和臨時案件，並向經理報告。
• 處理各部門提出的用具申請。
• 與宴會廚師/服務團隊溝通好所有宴會需要的餐具並提前準備。
• 確保遵守食品安全法規，包括HACCP、ISO22000和本地法規標準。
• 執行上級分配的任何其他相關職責。
• 由於運營需要，需夜班。
• 對日常工作任務保持積極態度。

入職要求:

• 至少2年在餐飲業擔任管事主管職位的相關經驗，有類似職位經驗者優先。
• 良好的衛生知識。
• 了解洗碗機、洗鍋機和清潔機的操作。
• 了解化學品的使用。
• 良好的同事溝通技巧。
• 具創意力和力求創新
• 積極維持卓越服務和高服務標準。
• 能夠在節奏快速的環境下工作。

Full-time

Personal & Application Information

We are an equal opportunity employer. Data collected will be treated in strict confidence and used for recruitment purpose only. Applicants who are not invited for interviews within 8 weeks may consider their applications.