Job Openings
Ecommerce Support Staff
About the job Ecommerce Support Staff
Job Description:
- Assist in the maintenance and activation reporting of major merchants between regional teams and HQ.
- Manage and update key merchant activation and engagement reports on a regular basis.
- Drive coordination with regional teams to conduct offline merchant visits and maintain relationships.
- Support the activation of merchants through offline follow-up, ensuring platform readiness and participation.
- Serve as a communication bridge between regional teams and HQ, especially for Mandarin-speaking stakeholders.
- Collaborate with other internal departments to ensure the seamless implementation of merchant-related strategies and tasks.
Job Requirements:
- Bachelor's degree in Business, Communication, or related fields.
- Proficient in Mandarin (both spoken and written) is required.
- Strong communication and coordination skills, with the ability to engage stakeholders at various levels.
- Detail-oriented and able to manage and track multiple merchants/accounts simultaneously.
- Comfortable with field work, including offline merchant visits when needed.
- Experience in e-commerce or platform-based industries is a plus.