Casino General Manager (Entertainment)

Position: Casino General Manager

Industry: Entertainment

Location: Sihanoukville, Cambodia

Responsibilities:

• Oversee all casino operations and management.
• Develop and implement strategic plans to drive revenue and growth.
• Ensure compliance with all gaming regulations and laws.
• Manage and mentor department heads and staff.
• Maintain a high level of customer service and satisfaction.
• Analyze financial reports and implement cost-saving measures.
• Create a positive and engaging work environment.
• Foster a culture of teamwork and collaboration.
• Represent the casino at industry events and networking opportunities.
• Build and maintain strong relationships with customers and partners.
• Monitor and evaluate the performance of all casino departments.
• Ensure the safety and security of all guests and employees.
• Develop and manage the casino's budget.
• Implement marketing and promotional strategies.
• Handle customer complaints and resolve issues promptly.
• Stay updated on industry trends and best practices.
• Coordinate with external vendors and service providers.
• Ensure the casino's facilities are well-maintained and operational.
• Conduct regular staff meetings and training sessions.
• Prepare and present reports to senior management.

Requirements:

• Bachelor's degree in Business Administration, Hospitality Management, or related field.
• Minimum of 8 years of experience in the gaming industry.
• Proven track record of successful casino management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• In-depth knowledge of gaming regulations and compliance.
• Ability to analyze financial reports and make data-driven decisions.
• Strong problem-solving and decision-making abilities.
• Ability to work in a fast-paced and dynamic environment.
• Exceptional customer service skills.
• Experience in budget management and cost control.
• Ability to develop and implement strategic plans.
• Strong networking and relationship-building skills.
• Proficiency in Microsoft Office and casino management software.
• Ability to handle confidential and sensitive information.
• Strong organizational and time management skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Experience in marketing and promotional activities.
• Knowledge of hospitality, food and beverage, and entertainment operations.
• Commitment to continuous learning and professional development.

Salary:

$2500 - $3000

Contact Information:

• Email: careers@jtccs.net
• Phone/Telegram: (+855) 96 414 6789
• Telegram ID: @jtccscareers
• Website: www.jtccs.net
• Address: 7th Floor, SV35 Office Building, Mao Tse Tong Blvd, Phnom Penh 12302