Job Openings Admin Assistant coordinator

About the job Admin Assistant coordinator

We are looking for an Admin Assistant coordinator (Saudi National) to handle a lot of phone calls, answer questions and inquiries & fill details in our system. The ideal candidate should have excellent oral communication skills.
 
Responsibilities
Handle phone calls & answer questions and inquiries.
Completing call notes and call reports as necessary and updating them in the CRM.
Obtaining and evaluating all relevant data to handle complaints and inquiries.
Communicating with clients or employers about project, event or campaign expectations and goals.
Provide information and handle complaints regarding the organization's products or services.
Managing deadlines and progress across the team to ensure the project is delivered on time and on budget.
Market available training to employees and provide necessary information about sessions.
Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed.
Assess instructional effectiveness and determine the impact of training on employee skills and KPIs.
Gather feedback from trainers and trainees after each educational session.
Maintain updated curriculum database and training records
Manage and maintain in-house training facilities and equipment
Qualifications
Proven work experience as an Assistant Coordinator/ Secretary or relevant field for 1-2 years.
Experience in dealing with the public.
Perfect Communication skills.
MS Office proficiency.