Technical Support

WE are Looking for A Technical Support ‘National Saudi’ Specialist’s role in a firm is crucial to its operation. They ensure that all technical aspects are functioning optimally. Technical hiccups can affect a company’s performance. Therefore, a Technical Support Specialist’s duties and responsibilities may revolve around maximizing computer system capabilities and making recommendations like the following:

Responsibilities:

• Handling customer technical support cases through phone and email submission
• Updating the company website with tech tips and brief documents
• Evaluating system potential through assessing compatibility of new programs with existing programs
• Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations
• Maintaining system functionality by testing computer components
• Achieving computer stem objectives through collecting relevant data, identifying and evaluating options and suggesting a course of action
• Maintain client confidence by keeping their information confidential
• Preparing reference material for users by drafting operation instructions

Qualifications:

• Bachelor's degree in computer science or related degree.
• Fresh Graduate OR out of work for more than 3 months.
• Must have IT background.
• Must be Saudi National.
• Females only.
• Must be based in Riyadh, Saudi Arabia.