IT support specialist

We are looking for an IT support specialist With  Cisco Experience to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades.

 

Responsibilities:

•  
• Consulting with IT managers and other departments as required.
• Providing IT assistance to staff and customers.
• Training end-users on hardware functionality and software programs.
• Resolving technical issues with networks, hardware, and software.
• Performing speed and security tests on installed networks.
• Applying network security upgrades.
• Resolving logged errors in a timely manner.
• Monitoring hardware, software, and system performance metrics.
• Updating computer software. as well as upgrading hardware and systems.
• Maintaining databases and ensuring system security.
• Documenting processes and performing diagnostic tests.
• Keeping track of technological advancements and trends in IT support.

 

Qualifications:

 

• A bachelor's degree in computer science, information technology, or similar.
• 2 years of experience as an IT support specialist.
• Based in Jeddah or ready to Relocate.
• Out of work for more than 3 months.
• In-depth knowledge of computer hardware, software, and networks.
• Must have IT background.
• Must be Saudi national.