Job Description:
Must have two+ years of experience in dentistry
· Good communication skills and a stable work history
· Strong understanding of dental terminology, procedures, and insurance processes
· Someone who transitioned from other dental office roles, i.e., dental assistant or front office staff to Dental Treatment Coordinator is beneficial
· Experience with dental office software
· Ability to explain complex information and handle patient concerns with empathy
· Discuss payment plans, process payments, help patients understand their insurance benefits and assist with pre-authorizations