Tele Caller

Responsibilities:

• Answering phones and explaining the product and services offered by the company.
• Contacting existing customers as well as prospective customers using scripts.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Making recordings of all the sales phone calls and sales deals.
• Taking and processing product orders in a professional manner.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customers needs and requirements.

Requirements:

1. High school diploma or equivalent.
2. Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
3. Great interpersonal skills.
4. Exceptional oral and written communication skills.
5. Ability to work in a team or individually as and when required.
6. Ability to manage and handle multiple tasks.
7. Outstanding problem-solving skills.
8. Exceptional attention to detail.
9. Good time management abilities.
10. Strong decision-making skills.