Sales & Marketing Coordinator (Dayshift, Onsite)

About Shore360:

Shore360 is a 100% Australian-owned BP firm based in the Philippines, providing customized staffing and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core business, offering transparent pricing, dedicated teams, and flexible setups.

Roles and Responsibilities:

CRM & Sales Support

• Manage and maintain CRM records, ensuring customer information is accurate and up to date
• Qualify new leads and track sales opportunities from enquiry to completion
• Follow up on outstanding quotations and maintain sales pipeline data
• Generate sales reports, dashboards, and performance metrics

Business Development & Customer Growth

• Research target customers, industries, and key decision-makers
• Build prospect lists and identify new business opportunities
• Support customer retention, upselling, and cross-selling initiatives
• Gather customer feedback, testimonials, and online reviews

Marketing & Content

• Maintain website content and company profiles
• Create social media content, case studies, and customer success stories
• Assist with email marketing campaigns and SEO initiatives

Reporting & Process Improvement

• Prepare business reports, dashboards, and analytics
• Monitor customer activity, sales performance, and market trends
• Identify opportunities to improve business systems and workflows
• Assist with AI prompts, automation, SOP development, and knowledge management

Administration

• Prepare meeting agendas, minutes, reports, and presentations
• Organize business documentation, calendars, and shared files
• Support tender submissions and maintain compliance documentation

Required Experience:

• At least 3 years of experience in CRM administration, sales support, business administration, marketing, or a similar role
• Experience using CRM platforms such as HubSpot, Pipedrive, Zoho, or similar
• Experience with reporting, analytics, and business process improvement

A Successful Candidate Must Have:

• Strong attention to detail and organizational skills
• Excellent written communication and report-writing ability
• Commercial awareness and problem-solving mindset
• Ability to manage multiple priorities independently
• Continuous improvement mindset with a proactive approach

Proficient With:

• CRM platforms (HubSpot, Pipedrive, Zoho, or similar)
• Microsoft Office and Google Workspace
• AI tools (ChatGPT, Claude, Gemini, or similar)
• Canva or similar design software
• Workflow automation platforms (Zapier, Make, n8n, or similar)

Experience Advantage:

• Experience with marketing content creation and email marketing
• Knowledge of SEO and social media management
• Experience with workflow automation and AI tools
• Exposure to tender or proposal preparation
• Experience creating dashboards and business reports

Shore Xtra Perks:

• Day 1 HMO Coverage
• Attendance Bonus – Get a chance to win up to ₱5,000 every pay run for consistent, perfect attendance via raffle draw.
• Fixed Weekends Off – Enjoy a guaranteed work-life balance with Saturdays and Sundays off.
• Unlimited Barista Coffee all shift long
• Free Parking & Shuttle
• Premium Game Lounge – Relax and recharge in our dedicated on-site recreational zone
• Join our Social Passion Clubs to connect with like-minded peers and bring your whole self to work every day: Photography Club, Dance Club, Fitness Club, Book Club, Music Club
• Engaging Monthly Events – Experience a vibrant culture with regular team activities and celebrations with amazing prizes and rewards
• Referral Incentives – Get rewarded for bringing top talent to the team via our referral program.
• Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, OT, and Premium Pays

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