Internal Sales Administrator

Internal Sales Administrator

Our client is a leading distributor of technically advanced textiles, hardware and finishing supplies for the awning, marine, outdoor furniture, market and decor industries. Providing top-tier localised marketing, support and after-sales service.

Key Responsibilities:

As an internal sales administrator you will be responsible for overseeing both office sales and warehouse operations.

Office & Telesales

• Process orders, stock enquiries and maintain high service standards by managing incoming communications
• Resolve customer inquiries and issues, ensuring a positive customer experience
• Manage administrative workflows and coordinate with external couriers

Skills & Qualifications

• Communication: Excellent verbal and written communication skills to effectively interact with customers and staff
• Technical Proficiency: Pastel Partner , Microsoft Excel, and inventory control software, as well as experience with telesales systems
• Organizational Skills: Strong ability to manage multiple tasks, prioritise time efficiently and maintain a high level of organisation
• Problem Solving: Capability to proactively identify and resolve operational issues in both the office and warehouse
• Customer Service: A strong dedication to providing exceptional customer service and resolving inquiries effectively

Non-Response within 2 weeks indicates an unsuccessful application