Customer Success Team Lead

Main Goals:

• Training, coordination fo work and management of a group of account managers (cmmunication takes place in english and bahasa Indonesia)
• Builiding business processes, training, and team development
  
• Preparation fo reports presentations ,and commercial offers for clients Calculation of media plans/
• Assistance in marketing research
  
• Work with analytics platform and MMps

Our Ideal candidate:

• Have 3-4 years of experience handli8g a customer success team or being involved in an advertising agency, especially in the CS field;
• Experiences i managing a team for a minimum 1 year;
• Loves to build communication and empower people;
• An open minded and supportive team player;
• Wants and ready to quickly learn new things;
• Understand social media analytics and reads the trend;
• Desire to grow in the digital sphere.
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