Client Advisor - Luxury

Sales Performance Monitor 

• Provide customer feedback on items, especially recently launched products 
• Engage in upselling, cross-selling, and multiple selling for all product categories

Client Management 

• Improve customer relationships, cultivate the customer base, and use the right CRM tools
• Manage the quality of customer service to satisfy customer expectations by interacting with customers in a professional and personalized manner.

Store Operations 

• Perform store duties as delegated by team leaders and management 
• Be able to correctly use the Retail Pro Management system in all areas relating to stock transfer, payment, stock enquiry, and customer database input

Store Administration

• Ensure inventory correctness by receiving, displaying, and storing goods in accordance with corporate policies (if shop without a backroom stock assistance) Maintenance of Stores
• Maintaining proper visual merchandising in accordance with corporate policies. Maintaining a safe and clean store environment.