Job Openings
Head of Telesales
About the job Head of Telesales
- Hiring and educating Telesales group
- Helping to create successful sales tactics and telesales performance
- Putting into practice and keeping track of telesales effectiveness and sales techniques
- To ensure quality service and adherence to applicable policies and best practices, monitoring and evaluating phone calls is necessary.
- Preparing and establishing daily, weekly, and monthly goals for the telesales staff in terms of appointment books, appointment shows, and closing ratio
- Establishing and preserving long-term relationships with customers
- Creating and presenting thorough, precise sales reports
- ensuring that the database has an up-to-date record of all crucial customer and prospect information
- Establishes sales goals in collaboration with the sales manager.
- Creating call scripts for the telesales staff to use
- Responding quickly to any urgent requests or inquiries Completes additional related tasks as assigned