We are looking for enthusiastic and skilled Italian Customer Support Specialists to join our dynamic team in Lisbon. If you are fluent in any of the following language combinations, we want to hear from you!

Language Requirements:

• Italian native + English B2

Key Responsibilities:

• Provide exceptional customer support via phone, email, and chat in your respective languages.
• Assist customers with inquiries, troubleshoot issues, and provide solutions in a timely manner.
• Maintain a positive and professional attitude while handling customer interactions.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Document customer interactions and feedback accurately.

Qualifications:

• Prior experience in customer service is valuable but not mandatory.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment.
• EU Citizens or Portuguese residence card holders only.

What We Offer:

• Competitive salary and benefits.
• Relocation support for candidates outside Lisbon.
• Accommodation provided by the company.
• Opportunities for professional growth and development.
• A vibrant and inclusive work environment.

How to Apply:

If you are interested in joining our team, please submit your resume in English and we will review if you're a good fit for our current projects in maximum 24 hours. We look forward to welcoming you to our team!