We're looking for  Customer Service Advisors to join our client's team in the beautiful Bucharest to work with the Airline industry!

What you'll do:

• Provide outstanding customer service via email and phone interactions.
• Handle emails and manage voice calls with customers from leading airlines, assisting with flight changes or cancellations, lost baggage, and claims.
• Communicating with customers through various channels
• Responding promptly to customer inquiries
• Maintaining a positive, empathic and professional attitude towards customers at all times
• Ensure customer satisfaction and provide professional customer support

What's the offer:

• Meal tickets
• Private medical subscription
• Reimbursement for public transportation subscription
• Possibility of exciting incentives or tenure-based bonuses within the project to reward your exceptional performance
• Permanent contract with the potential for advancement, providing stability and security.
• Full paid training provided by the company
• Exciting career growth opportunities within a globally renowned organization.
• Engaging projects with leading global brands, offering diverse and rewarding experiences.

What we're looking for:

• Proficient writing and speaking skills in French, Italian, German or Portuguese, plus advanced English level are essential
• Prior experience in an international airline environment/operations is advantageous but not mandatory.
• EU Citizenship or Romanian residence.

Don't miss this incredible opportunity! Apply now!