We´re working with a leading B2B solution provider who are looking to recruit a Head of Workforce Management & BI for their brand new offices in Bucharest.

DUTIES AND RESPONSIBILITIES:

• Develop and implement workforce management strategies, policies, and procedures to meet business objectives

• Forecast staffing needs to ensure operational demands are met with the right talent

• Manage scheduling processes using tools like UKG Virtual Roster, Pit Manager, and Turnstiles software

• Monitor workforce data, identify trends, and recommend improvements in staffing and shift patterns

• Collaborate with internal departments to align workforce management with business goals

• Lead, coach, and motivate workforce management and business intelligence teams

• Provide regular reports on staffing, labor costs, overtime, and employee satisfaction to senior management

• Manage the workforce management budget efficiently

• Drive continuous improvement and best practices across workforce management processes

• Develop and implement training programs for the workforce management team

• Build productive relationships with senior leaders and external partners

• Ensure compliance with company policies and standards and report any violations.

REQUIREMENTS:

• Minimum of 3 years of experience in same / similar role (WFM/WorkForce/Forecasting) and clearly able to demonstrate experience/abilities

• Proficiency in English & Romania (written and verbal)

• Knowledge with Romanian Labor law

• Bachelors Degree preferred or equivalent experience in a relevant field

• Advanced skills in Microsoft Office tools (Excel, Word, PowerPoint, Outlook)

• Proven leadership experience managing high-performing teams

• Strong decision-making and interpersonal skills

• Experience within iGaming or Live Casino environments would be a huge advantage

  
  

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance

• Be part of a dynamic international team with a positive and friendly atmosphere

• Guidance and tools to reach your full potential

• Comprehensive benefits including private health insurance, daily office meals, weekly therapeutic massage, welness subscription card, and a quarterly bonus

• Career development opportunities with continuous growth and improvement within a leading international tech company

• Comprehensive training following high industry standards

• Friendly and supportive work environment

• Exceptional growth opportunities within an international company

• And many more!