Trainer, BPO industry (Hybrid)
Job Description:
We're looking for German speaking Trainer to join our client's team in the beautiful Portugal!
What you'll do:
As our new Trainer you will be responsible for planning, facilitating and delivering ongoing process training in an international BPO environment. The overall objective is to ensure our teams are knowledgeable and capable
of delivering top customer service in an accurate, courteous and constant manner. You will be the know-how master elevating the knowledge level of our staff, helping them be successful in offering customer service up
to leading global brands expectations.
What's the offer:
- Hybrid work model.
- Private Health insurance.
- Attractive Salary package.
- Meal tickets.
- Career growth opportunities within an international developing team.
What we're looking for:
- Fluent in German is mandatory as well as good command in English
- Strong written and verbal communication skills
- Top Customer and Client handling skills
- Experience in process/soft skills/up-skilling training
- Min. 2-3 years of experience in hands-on Training delivery - direct experience in BPO environments is astrong advantage
- EU Citizenship or Romanian residence card
Don't miss this incredible opportunity! Apply now!
Required Skills:
Salary Insurance Customer Service Planning English Communication Training