Application Support Engineer

At VEBT, employees are our No. 1 investment. We are looking for a high functioning, detail-oriented professional who can juggle various tasks with accuracy and is interested in molding their logistics career with an award-winning, growing company.

Duties and Responsibilities:

• Bring empathy, calm, and confidence to help customers overcome challenges.
• Recognize and anticipate problems and have a keen ability to manage risk.
• Identify gaps and opportunities to meet customer needs.
• Read through logs and code to debug, and navigate GitHub commits
  
• Mentored or coached other technical support and/or application support specialists and engineers

Qualifications:

• Experience guiding customers through SSO integrations
• Prior experience working with Zendesk, JIRA, and Github
• Programming experience is not required, but exposure is helpful.

This is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.