At VEBT, employees are our No. 1 investment. We are looking for a high functioning, detail-oriented professional who can juggle various tasks with accuracy and is interested in molding their career with an award-winning, growing company.

Duties and Responsibilities:

• Demonstrate operational excellence on a team that evaluates risk, threats, and user safety in time-critical escalations.
• Be aware of and willing to operate in a work environment with sensitive content that includes child sexual abuse and exploitation, and other content that may be considered offensive or disturbing.
• Review user escalations related to the most vulnerable in our community.
• Review and assess inbound escalations from Law Enforcement and other teams.
• Execute instant decision-making while analyzing a variety of factors that include imminence of danger, sensitivities, and graphic content and coordinate with a number of internal and external partners including law enforcement in an attempt to ensure users safety.

Qualifications:

Proficiency in Spanish and English in order to support LATAM markets.
At least 3 years hands on experience from either an Investigative or Trust and Safety Analytical role.
Experience in reviewing or being exposed to sensitive content and a deep understanding of removal workflow calibrations and escalations management.
Experience in working on Trust and Safety issues or similar related field of work, and types of online abuse.
Proven ability to analyze information, to assess threat and risks in a safe environment.
Demonstrate good analytical, troubleshooting, and problem-solving skills



This is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.