Product Manager, Technical - Consumer IoT Platform

At VEBT, employees are our No. 1 investment. We are looking for a high functioning, detail-oriented professional who can juggle various tasks with accuracy and is interested in molding their logistics career with an award-winning, growing company.

Duties and Responsibilities:

• Maintain product roadmap of quarterly deliverables to support product, platform and business strategy.
• Own delivery on your platform roadmap end to end. Document high level needs, then detailed JIRA Stories. Write bug tickets and dev tasks as needed. Attend daily standup to answer questions, unblock engineers, and negotiate tradeoffs with engineering.
• Provide final approval before deployment of significant customer impacting platform changes.
• Dive deeply into technical troubleshooting, including reviewing operational data when necessary, to keep the team on track.
• Dedicate time to internal customers, actively meeting with them to build deeper empathy and understand their needs and priorities.
• Use the products that depend on the platform to understand use cases and customer experience.
• Maintain awareness of changing dependencies, minimum requirements, and capabilities of critical 3rd party platform components such as Azure and Event Hub, prioritize updates, and incorporate into roadmap.
• Ensure cost reporting is accurate and up to date. Drive reductions in platform cost.
• Work with internal and external partner teams as necessary to maintain and improve platform.

Qualifications

• Growth mindset: Always learning and curious.
• Ownership mindset: Strive to deliver outcomes aligned with broader team and company strategy.
• Collaborative: proven ability to work constructively with software engineers, product managers, and QA.
• Technical: Demonstrated contribution towards solving real problems through a data driven, iterative, technological solution.
• Data Driven: Past success solving customer experience problems by diving deep into data.
• 7+ years of experience working in technical product management or similar technical roles
• 4+ years of experience working on platform(s) serving multiple consumers via REST APIs
• Proficient with SQL (preferred)
• Experience managing processing of high volumes of incoming streamed events. (preferred)
• Experience with any of the following: Azure, Kafka, Event Hub (preferred)
• Bachelors degree in business or technology field, or equivalent experience