Job Title

Solution Architect – Manhattan WMOS / MAWM

Apply To

careers@jgawms.com

• California: San Francisco, CA / Santa Clara, CA / Pleasanton, CA
• Texas: Dallas, TX / Frisco, TX

(Onsite / Hybrid expectations as per client req

Employment Type

Full-Time / Contract (as applicable)

Project Type

Support / Development / Maintenance / Testing (All)

Role Summary

We are seeking an experienced Solution Architect – Manhattan WMOS / MAWM with 10–15 years of Business Analyst experience in the warehouse and supply chain domain. The ideal candidate will bring deep expertise in planning, process design, and financials, along with hands-on experience delivering solutions using Manhattan WMOS and MAWM, as well as custom WMS platforms. This role requires strong functional leadership, stakeholder management, and the ability to architect scalable, integrated solutions across WMS, ERP, TMS, and procurement systems.

Primary Skill (Mandatory)

• 10–15 years as a Business Analyst in the Warehouse domain

• Strong expertise in Planning, Process Design, and Financials

• Deep experience with Manhattan WMOS and MAWM

• Experience working with custom WMS solutions

Secondary Skills

• SQL & Data Analysis

• Power BI / Advanced Excel reporting

• BPMN / Process Modeling (Visio or similar tools)

• JIRA / Confluence

• UAT and Test Coordination

• ERP & Procurement systems (SAP MM, Oracle Retail RMS)

Mandatory Skills & Experience

• Deep functional knowledge of:

  • Purchase Order lifecycle

  • Planning rules

  • Carrier onboarding

  • Invoice reconciliation

• Strong requirements engineering skills:

  • BRD, FRD, User Stories

  • Acceptance criteria and traceability

  • BPMN-based process mapping

• Ability to analyze procurement and operational data using SQL, Excel, and Power BI for:

  • Cost optimization

  • Vendor performance measurement

• Excellent stakeholder management and governance:

  • Executive status reporting

  • RAID management

  • KPI definition and tracking

Good to Have

• Exposure to integration flows between WMS (WMOS/MAWM), ERP, and TMS systems

Roles & Responsibilities

• Own end-to-end solution architecture and functional design for Manhattan WMOS / MAWM implementations and support engagements

• Translate business requirements into scalable, Manhattan-aligned solution designs

• Act as the primary functional authority for WMOS / MAWM across planning, procurement, financials, and warehouse operations

• Lead and mentor cross-functional teams including BAs, functional consultants, and QA resources

• Define and track SLAs, KPIs, and governance metrics to ensure delivery quality

• Conduct regular client solution and service reviews to identify risks and improvement opportunities

• Drive continuous improvement initiatives leveraging Manhattan best practices

• Serve as the escalation point for complex functional and solution-related issues

• Coordinate closely with technical, integration, and testing teams to ensure accurate execution

• Lead and support UAT planning, execution, defect triage, and business sign-off

Qualifications

• 10–15 years of experience in Warehouse / Supply Chain roles, primarily as a Business Analyst or Solution Architect

• Proven delivery experience with enterprise-scale Manhattan WMOS / MAWM environments

• Strong understanding of warehouse operations, planning, procurement, and financial flows

• Excellent analytical, problem-solving, and communication skills

• Ability to influence and lead large, cross-functional teams

• Comfortable in client-facing, consultative roles

Preferred Skills & Certifications

• Experience with Agile / Scrum delivery models

• Familiarity with service delivery and reporting tools

• Certifications such as ITIL, PMP, Six Sigma (preferred)

Technical Skills

• Deep functional knowledge of Manhattan WMOS / MAWM, including reporting and labor concepts

• Strong understanding of system and integration architecture

• Working knowledge of Transportation Management Systems (TMS)

• Strong data analysis and reporting capabilities

• Familiarity with cloud-based architectures

• Solid understanding of ITIL-based service management

If you want next steps, I can:

• Produce a one-page recruiter summary

• Tailor this to support-heavy vs transformation programs

• Align wording to specific Manhattan versions (WMOS vs Active WM / MAWM)