Customer Service Representative - Tagalog

We are seeking a Customer Service Representative who speaks English and Tagalog to join our client's Customer Support Team and relocate to Bali, Indonesia (relocation provided)

If you have excellent English language skills (verbal and written), strong communication and administration skills, a customer-focused approach, attentiveness, a positive attitude, and a relevant permit to work in Indonesia then this job might be for you.

Role and Responsibility:

• Handling incoming phone calls and emails from website users
• Acting as an intermediary between the customers and accommodations
• Managing reservations, special requests, and complaints and finding solutions to
  website users´ inquiries

Your profile:

• Excellent written and verbal language skills specific in English & Tagalog
• Strong customer service focus
• Prior work experience in a customer service/service/sales organization is appreciated
• Excellent written and verbal communication skills
• Basic computer knowledge
• Ability to work in a team
• Ability to work in shifts
• Punctuality and attention to details
• Problem-solving capabilities