Sales Operations Manager (Coffee)

Job Summary:
Lead and oversee sales operations for a renowned coffee brand. This role is pivotal in driving business growth, managing the brand's P&L, and aligning sales strategies with market trends and customer needs. The ideal candidate will possess a strong analytical mindset, exceptional leadership skills, and a passion for delivering exceptional results.

Key Responsibilities:

1. P&L Management
   • Take full ownership of the brand's Profit and Loss (P&L), ensuring financial targets are achieved.
   • Monitor and control sales budgets, margins, and expenses to optimize profitability.
2. Sales Analytics and Forecasting
   • Conduct detailed sales analyses to identify trends, opportunities, and areas for improvement.
   • Approve and manage sales forecasts, ensuring alignment with market demands.
   • Collaborate with the supply chain and operations teams to optimize inventory planning based on forecasts.
3. Market Analysis and Strategic Input
   • Analyze market trends and competitor activities to identify opportunities for growth.
   • Provide item-level forecasts and insights to ensure the right products are promoted and sold.
4. Driving Business Growth
   • Set and implement ambitious sales growth targets, creating actionable plans to achieve them.
   • Lead the development and execution of sales plans, promotions, and campaigns to boost revenue.
5. Product Development Collaboration
   • Collaborate with the R&D team, providing insights on past product performance and customer preferences.
   • Suggest improvements and new product ideas based on sales data and market trends.
6. Leadership and Team Management
   • Coach and mentor the sales team, fostering a culture of high performance and continuous improvement.
   • Partner with cross-functional teams, including marketing, supply chain, and customer service, to ensure cohesive execution of business strategies.

Qualifications:

• Bachelors degree in Business Administration, Marketing, or a related field; MBA preferred.
• 7+ years of experience in sales operations or a similar role, preferably in the food and beverage or retail industry.
• Strong understanding of P&L management and financial analysis.
• Proven track record in driving sales growth and managing sales forecasts.
• Excellent analytical skills with the ability to interpret complex data and make informed decisions.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Passion for the coffee industry and a deep understanding of consumer trends.