VP - Asset & Property Manager

Our client is a well-known large financial services organisation based in the UAE. They are looking to hire a Manager Asset & Property at a VP level.

Job Purpose

• Oversee the financial & operational performance of all company assets & properties.
• To ensure all operations under Property & Facility Management are run efficiently and within budget where applicable.
• Oversee performance management of all appointed service providers to ensure the required quality, standards and best practices are implemented and exceeded where possible.
• Provide the organization with the required quality services related to asset & property management inclusive of fire life and safety; set up the facility management services and set the asset & property management major SOPs for the company premises and properties opting towards minimizing cost and improvement of internal / external customer satisfaction.
• To ensure that company's real estate investment and franchise is protected to the greatest extent possible through professional, effective and prudent management of building operations, the expense base and an effective premises strategy.

Key Result Areas

• Developing, implementing and managing an asset management strategy; creation of verification process flows and detailed procedure manual for stakeholder signoff and implementation, covering the portfolio to support the business plan.
• Asset transfer, write-offs, vendor arrangement & management to ensure timely service is provided to businesses when required.
• Preparing annual budgets for all asset management capital work and expenses; monitoring expenditure against plans and preparing variance analysis reports.
• Inventory management of the company's non-technology assets including reporting to the financial control teams and external auditors.
• Developing and managing a full facilities management program utilizing and coordinating contracted services and vendors engaged in fabric, plant and equipment maintenance.
• Soft Services provision across the company's properties ensuring high levels of housekeeping, pest control, internal/external landscaping.
• Conducting proactive vendor management in line with the company's procedures; to include maintenance of approved vendor list, tendering, awarding and monitoring of contracts and any other procurement activity related to the asset management function.
• Management of detailed vendor KPIs ensuring best practices, timely delivery of planned and reactive services across all properties.
• Developing, managing and maintaining a reactive maintenance facility to include an admin help desk. This reactive maintenance capability includes an emergency response capability.
• Project managing small moves and building infrastructure replacement / upgrade projects.
• All other compliance requirements relating to the asset management function including but not limited to risk and control self-assessment, records retention and information security.
• Development of department Business Continuity Plan, outlining and inclusive of all key stakeholder roles & responsibilities in the event BCM activate the plan.
• Building upgrades and enhancements planning, tendering and management until completion.
• Ensure that all the banks insurance needs relating to staff, assets and trading are met and that policies are kept current and comprehensive, including cover for building and equipment, third party liability, computer installations, vehicle and bank blanket insurance.
• Provide fire, safety and first aid training for staff and ensure that all employees are aware of fire life and safety requirements.
• Ensure that the safety standards are maintained in all company offices by periodic checkup of all fire equipment and safety provisions.
• Ensure first aid services are available for all employees.
• Identifying areas wherein energy savings can be made, developing and submitting proposals detailing objective with investment (where applicable) and payback period.
• Ensuring compliance with company's operating policies and procedures, health and environmental standards and with all related local regulations. Employing continuous improvement techniques to work toward minimizing / eliminating health, safety and environmental risks to staff, clients and contractors as well as to premises and assets.
• Planning & provision of planned sanitizations across all properties.
• Using planned preventive and cyclical maintenance protocols to ensure the bank obtains best value for money whilst also ensuring the value of the banks non-technology assets is maintained.
• Management of all aspects of outsourced resources including performance measurement through the development and utilization of service level agreements and KPI.
• Conducting annual self-audits on all company premises.
• Fewer breakdowns result in longer life of customer assets.
• Coordination with internal/external stakeholders to ensure events/activities are successfully delivered.
• Overall means co-coordinating and managing all clients enquiries by carrying out detailed survey and estimation so as to offer a turnkey solution / proposal and suggestion with the time frame.
• To ensure internal reporting and requirements are fulfilled within stipulated timelines.
• Oversee all property management, facility management and security functions
• Review and obtain approval for the annual budget for the building Service Charge.
• Review and approval of monthly financial and operational reporting
• Review and approved the SOPs for building operation with continuous version renewal mechanism.
• Review and approval of Standard Lease Terms.
• Negotiate lease agreements for tenants with legal.
• Manage all non-exclusive leasing agents in terms of information, approved marketing collateral, tenant viewings.
• Coordinate all internal company requirements regarding depart / seat relocations, event management etc.
• Oversee the management of the Global Headquarter Business Centre, Auditorium etc. providing detailed reporting on use, occupancy & general condition.
• Exhaustive research on all new initiatives / improvements to the company's buildings, implementing agreed actions

Knowledge, Skills and Experience

• Knowledge of local regulations and building controls authorities policies / procedures.
• Knowledge of local vendors / contractors and their best practices.
• Comprehensive knowledge and expertise in building systems.
• Good working knowledge of practical health and safety within the built environment.
• Practical experience of procurement activity especially in relation to the specification of services contracts and fabric, plant and equipment replacement.
• Bachelors degree in engineering (Civil / Electromechanical) from a recognized university.
• Post graduate degree in management (MBA) will be advantageous.
• 10+ years in engineering and facility management field.
• Computer skills (windows environment, AutoCAD, MS Project etc.)