ERP HR Lead

Our client is a pioneering private-sector energy company, established in the 1970s in the Gulf region, with a strong presence in the upstream oil and gas sector across the Middle East. The company has expanded its footprint over the decades to include onshore operations in its home country and Iraq.

The ERP HR Lead will be part of the ERP Core Team and will take functional ownership of SAP HCM and SuccessFactors. The role will focus on stabilising and optimising HR systems, streamlining payroll processes, enhancing user experience and ensuring effective coordination between business stakeholders and external support partners.

Duties & Responsibilities

• Own the support, optimisation and enhancement of SAP HCM and SuccessFactors modules.
• Manage SuccessFactors Onboarding, Performance & Goals, Recruiting and related enhancement activities.
• Streamline monthly payroll processes and resolve payroll, replication and integration issues between SuccessFactors and SAP S/4HANA.
• Lead enhancements to HR Fiori applications, reports, workflows and user-facing tools.
• Identify opportunities to automate and improve HR processes, applications and services.
• Translate business requirements into effective functional and technical solutions.
• Act as the primary link between HR business users, process owners and implementation or AMS partners.
• Review change requests, effort estimates, technical documentation and partner deliverables.
• Ensure developments comply with SAP quality standards, agreed scope and service-level expectations.
• Support system upgrades, patches, impact assessments and remediation activities.
• Provide functional expertise on new SAP applications, capabilities and user-experience improvements.
• Train business users on new system features and support the transition into business-as-usual operations.
• Analyse complex system issues and recommend practical solutions based on industry best practices.

Qualifications & Experience

• Bachelor's or postgraduate degree in Science, Engineering, Technology, Management or a related discipline.
• 8-10 years of experience within HR technology, SAP HCM or SuccessFactors environments.
• SAP HCM and/or SuccessFactors certification.
• Strong functional experience across SAP HCM, SuccessFactors and SAP S/4HANA.
• Hands-on experience with payroll processes, SuccessFactors-to-S/4 replication and HR integrations.
• Experience with SuccessFactors Onboarding, Performance & Goals and Recruiting modules.
• Completed at least one full lifecycle SAP implementation as a Functional Consultant.
• Strong understanding of SAP functional and technical architecture.
• Experience working with implementation partners, AMS providers and business stakeholders.
• Oil and gas industry experience or exposure to SAP industry solutions is preferred.
• Strong analytical, communication and stakeholder-management skills.
• Ability to translate technical concepts into clear, business-friendly language.
• Strong attention to detail with a proactive, hands-on and customer-focused approach.