Admin Executive (Travel Agency) | JB

Salary: RM 2500 - RM 5000
Location: JB

Key Responsibilities:

1. Administrative Support:
• Manage the agency's correspondence, including emails, phone calls, and inquiries.
• Maintain and update client records, booking systems, and databases.
• Prepare and manage travel documents, itineraries, and travel vouchers.
• Assist with the processing of travel bookings, amendments, and cancellations.
2. Customer Service:
• Provide exceptional customer service by responding to client inquiries and resolving any issues promptly.
• Assist clients with travel-related questions, booking confirmations, and itinerary changes.
• Ensure client satisfaction by following up on bookings and feedback.
3. Office Management:
• Order and manage office supplies, equipment, and resources.
• Coordinate meetings, travel arrangements, and appointments for staff.
• Maintain a clean, organized, and efficient office environment.
4. Team Coordination:
• Assist travel consultants with their administrative needs and coordinate team activities.

Qualifications:

• Experience: Previous experience in an administrative role within the travel industry is preferred.
• Skills:
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and travel booking software.

Apply now or contact the below to know more.

WhatsApp / Telegram : +6018-9184054
WeChat : Johnson-JRecruit
Email :johnson.ng@j-recruit.com