Clinic Assistant / Admin | Mandarin Speaking | RM 3000 - RM 4000

Job Description:

• Great and welcome patients and visitors with a positive attitude;
• Manage patient appointments and schedules;
• Maintain patient database and medical records;
• Collect patient information and process registrations;
• Respond to patient inquires regarding services, prices and availability;
• Answer and redirect phone calls;
• Assist in maintaining a clean and organized clinic reception area and clinic requirement;
• Ensure effective communication with doctors, nurses and other staff to ensure the smooth operation of the clinic;
• Payment collection (cash, credit card terminal) and bank in if needed;
• To maintain a healthy and professional relationship with customers and company teams;
• To participate in marketing and branding activities organized by the Management;
• To perform any ad-hoc duties as assigned by the Management.
• Fresh Graduate are welcome

Job Requirement

• Minimum SPM level
• Minimum 1-3 years of related clinic assistant or customer service experience preferred
• Experience in a similar customer role, ideally in medical setting
• Ability to handle confidential information in a discreet manner
• Comfortable working with patients of all ages and backgrounds
• Exceptional multitasking and organizational skills
• Knowledge of medical terminology and procedures is a plus
• Fluent in Mandarin

Interested candidates can also send your application with your update resume to kovarthani.rajendrarao@j-recruit.com