Head of Operation | Forex Broker

𝗩𝗮𝗰𝗮𝗻𝗰𝘆 : Broker Operation Director 
𝗦𝗮𝗹𝗮𝗿𝘆 : USD 5,000 – 10,000 / Month (Negotiable Higher)
MYR 23,000 - MYR 47,000 / Month
𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 : FinTech / FX / CFD Brokerage
𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻 : Kuala Lumpur, Malaysia

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
– Oversee daily operations, monitoring, incident response, and performance optimization of MT5 / cTrader, website, CRM, and back-office systems
– Design and implement high-availability and disaster recovery strategies to ensure 24/7 platform stability
– Build monitoring, alerting, and incident response frameworks; lead major incident resolution and post-mortems
– Optimize end-to-end client lifecycle processes including onboarding, KYC, deposits, withdrawals, and account maintenance
– Collaborate closely with Technology, Product, Risk, Compliance, and Customer Support teams to improve efficiency and client experience

𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀
– Bachelors degree or above; QS Top 200 universities preferred (Computer Science, IT, Finance, or related fields)
– Minimum 5 years experience in fintech or FX/CFD brokerage operations or technical operations
– At least 3 years of team management or cross-functional leadership experience
– Strong hands-on knowledge of MT4 / MT5 / cTrader server architecture, administration, and troubleshooting
– Fluent in both English and Chinese, with strong stakeholder communication skills

𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀 / 𝗣𝗲𝗿𝗸𝘀
– Competitive USD-based salary with performance recognition
– Regional exposure in a fast-growing international brokerage
– High-impact leadership role with strong decision-making authority

𝗖𝗮𝗹𝗹 𝘁𝗼 𝗔𝗰𝘁𝗶𝗼𝗻
Qualified candidates are encouraged to submit their CV and a brief profile highlighting relevant experience.

𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗗𝗲𝘁𝗮𝗶𝗹𝘀
Email: johnson.ng@j-recruit.com
WhatsApp/Telegram: +6018-9184054
WeChat: JRecruit