Administrative Support Officer

Contract to start ASAP

Duration: 15 weeks with a possible extension.

Responsibilities:

To provide high quality customer service by the delivery of telephony and written administrative functions as required.

To provide general advice and information to customers, regularly updating the GOSS CRM system and recording complaints accurately.

To deal with telephone enquiries following the procedures and processes as laid down for each aspect of the Public Spaces Department.

To maintain good working relationships with other parts of the Council and outside organisations.

To ensure adequate provision of records management, mail and data inputting and other administrative functions as required.

To liaise with other Officers to help deliver the aims of the Service.

Assisting with financial matters where necessary, including the processing of invoices, etc.

Ensuring timely and appropriate responses to queries from Elected Members

Taking minutes of meetings as and when required.

Ensuring that the departmental website pages are kept current.

To maintain adequate stocks of stationery and other consumable items.

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

OR113820-09-26