Employee Services Assistant

Contract to start ASAP until 17-11-26 with a possible extension.

Job Purpose

To provide effective and timely HR/Payroll support ensuring high levels of customer service as part of the Employee Services Team.

Responsibilities

To interpret and maintain a working knowledge of HR/Payroll legislation and to act as a point of contact to staff on current legislation, including the recording, monitoring and the calculations of payments due.

Ensure all employees receive the correct HR/Payroll correspondence including contractual documentation to defined standards, are paid the correct amount on time and that all notifications are correctly authorised.

Maintain and update relevant entries on both manual and electronic HR/Payroll records ensuring the quality and integrity of employee data adheres to Data Protection and Carmarthenshire County Council standards.

To be able to retrieve data to support an accurate and timely response to enquiries and correspondence, with the ability to refer and brief Employee Services Officers on more complex issues.

To deal with both routine and unexpected tasks and provide support to other team members as well as other sections and organisations as part of a seamless service.

To take part in projects and tasks that support and enhance the work of the team and division

Assist in the development of Standard Operating Procedures and improved service provision.

To undertake a range of support activities as required by the role, developing and maintaining excellent working relationships with managers and staff through effective communication, timely advice, solutions and information.

Work with colleagues across People Management across a range of collaborative projects.

Any other duties within the HR/Payroll service commensurate with the level of the post.

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

RQ1770858-08-26