Ddf Case Advisor

Contract to start ASAP until 31-12-26 with a possible extension.

Job Purpose

Undertake thorough and consistent assessments of applications to the Derbyshire Discretionary Fund (DDF) in line with departmental policies and guidance.

Carry out investigations into applications, liaising with applicants.

Carry out the administration process of successful applications to ensure prompt and accurate awards/payments are made. In this respect the accurate and timely maintenance of payments systems will be required.

To ensure that applicants' records are maintained in an effective manner.

To provide advice and information regarding DDF processes to applicants, their representatives and to Council staff, to assist with the delivery of an effective service.

Assist in the briefing/training of staff in other teams/departments about the scope and work of the DDF.

To liaise with professionals and colleagues from external agencies to gather information, convey decisions, and build wider understanding of the work of the DDF.

Have an awareness of national welfare benefits legislation and procedures

Maintain an up to date knowledge of the local wider provision that might be appropriately available to applicants.

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

5305071-09-26